Terms of Service

These Terms of Service ("Terms") govern your access to and use of the social casino services (the "Service") provided by Neon Palms Social Casino, LLC ("Company," "we," "us"). By creating an account, accessing, or using the Service, you agree to these Terms.

1) Eligibility

• You must be at least 18 years old (or the age of majority where you live, if higher).
• You may not use the Service where prohibited by law.
• You must provide accurate information and keep your account details current.

2) Social casino; no real-money gambling

The Service is a social casino experience for entertainment. No real money gambling is offered. We do not offer cash-out, and no outcome in the Service provides money or anything of monetary value.

3) Virtual currency / virtual items

• Any virtual coins, credits, points, tokens, or items ("Virtual Items") have no cash value and are not redeemable for money or equivalents.
• Virtual Items are a limited, revocable, non-transferable license to access features within the Service.
• We may modify, suspend, or remove Virtual Items and related features at any time, including for compliance, security, or gameplay balancing.

4) Purchases

If you purchase Virtual Items, you are buying access to in-Service features. Except where required by applicable law, purchases are non-refundable. Prices and availability may change.

5) Acceptable use

• No cheating, exploiting bugs, or using bots, scripts, or unauthorized automation.
• No harassment, hate, threats, or unlawful content or conduct.
• No attempts to access, probe, or disrupt the Service or other users’ accounts.
• No selling, trading, or transferring accounts or Virtual Items.

6) Intellectual property

The Service, including software, artwork, design, text, trademarks, and content, is owned by the Company or its licensors and is protected by applicable IP laws. You receive only the limited right to use the Service as permitted by these Terms.

7) Termination

We may suspend or terminate access to the Service at any time if we believe you violated these Terms, to protect the Service, or for legal/compliance reasons. You may stop using the Service at any time.

8) Disclaimers

The Service is provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

9) Limitation of liability

To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of data, profits, or goodwill. Our total liability for any claim related to the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim or (b) $100.

10) Dispute resolution; arbitration; class action waiver

Please contact us first to resolve disputes informally. If not resolved within 30 days, you and the Company agree to resolve disputes through binding individual arbitration under the Federal Arbitration Act, administered by the AAA under its consumer rules, unless your claim qualifies for small claims court. Class actions and class arbitration are not permitted. Either party may seek injunctive relief for IP misuse. Opt out of arbitration within 30 days of first accepting these Terms by emailing your request from your account email address.

11) Changes

We may update these Terms from time to time. If changes are material, we will provide notice as required by law. Continued use after changes means you accept the updated Terms.